Support & guidance

Helpline,
helpdesk,
seminars &
financial guidance
sessions

WEALTH at work

We know you may have further questions and we’re keeping the WEALTH at work helpdesk open. As before, this helpdesk is able to respond to technical queries about the changes – your one-to-one sessions will provide guidance on how you might manage your finances following the changes.

Call the WEALTH at work helpline

If you have any questions, please call 0800 954 0759. The helpline is open from 9am to 7pm Monday to Thursday, 9am to 5pm on Friday and 10am to 1pm on Saturday.

Email the WEALTH at work helpdesk

If you’d prefer to email WEALTH at work, please send your question to gsk@wealthatwork.co.uk.

Note: The WEALTH at work team cannot give you advice or personalised information about the potential impact to you.

Join a pension seminar

Pension seminars are being provided to help you understand the changes and what they will mean for you and your retirement. The seminars are 2 hours long and are running from June to September. To book a seminar please click here or go to the Seminars page of this site.

Ongoing support

There will be regular contact with you over the next few months to share updates and further information. Here’s an overview of what’s coming up for active members of the DB Plans, together with some suggestions on when you might want to attend your personal one-to-one financial guidance sessions.

Please note that for members of the GSK unfunded top-up arrangements, an overview of what’s coming up is given in the letter that has been sent to your home address (dated 18 January 2021).

Planning illustrations

We provided you with a planning illustration at the end of April 2021 which shows:

  • Your estimated deferred DB pension built up to 31 March 2022;
  • Your estimated future projected DC savings in the GSKPP based on specific assumptions and the pension this could provide under various scenarios (or for Top-Up Plan members, estimated future projected savings using the salary supplement that would be paid to you if you decide not to join the GSKPP); and
  • Some key information in relation to the treatment of benefits when you retire (on early retirement, on normal retirement or through ill health) or if you die.

Further information on the GSK Pension Plan (GSKPP) for active members of the DB Plans

We’ll send you an introductory pack to the GSKPP on 31 January 2022 which will set out your investment options and how you can select your contribution rate from 1 April 2022 and nominate beneficiaries. If you’d like information on the GSKPP before then, please contact Willis Towers Watson at GSKpensions@willistowerswatson.com or on 01737 227563.

One-to-one financial guidance sessions

We’ve arranged support from Origen and Chase de Vere to help you plan for the changes to your pension arrangements. All firms have in-depth knowledge of our pensions and benefits and many years’ experience in helping GSK employees and employees of other leading UK companies with their financial planning. We’ve chosen these firms to maximise the opportunity for you to speak to someone at a time that’s appropriate and convenient for you. Further information on the firms is available at www.origenfs.co.uk and www.chasedevere.co.uk.

You can book up to four individual guidance sessions with a financial adviser, all funded by GSK. They will cover the changes to your pension arrangements and help you make informed decisions on the choices and options you have in relation to your GSK pension and your wider financial planning. Please note, as always, your adviser won’t be able to provide personalised financial advice or recommendations under the service.

These personal sessions will run from February 2021 to September 2022 and we’d suggest booking the following as a start:

  • An initial session in June or July 2021, once you’ve received and reviewed your planning illustration
  • A follow-up session in early 2022, once you’ve received your GSKPP new joiner pack (or follow-up communications for Top-Up Plan members)

If you’re thinking about retirement in the near future, you may wish to arrange an additional session in February or March 2021 to talk through your retirement options. If you’d like to request a retirement quotation, please contact the pensions administrators, Willis Towers Watson, at GSKpensions@willistowerswatson.com or on 01737 227563.

You can start booking your one-to-one sessions now – simply select which firm you would like to use and contact them as follows:

Origen

Email: gsk@origenfs.co.uk

Tel: 0800 470 0524

Chase de Vere

Email: gsk@chasedevere.co.uk

Tel: 0345 609 2008

Transfer value quotations

We’ll provide up to three transfer value quotations across 2021 and 2022 free of charge, if requested. These non-guaranteed quotations would provide an estimated value using financial market conditions at the date of calculation and indicate the possible amount that would be credited to your personal account should you transfer your DB Plan benefits to a DC arrangement. To request one, please contact Willis Towers Watson at GSKpensions@willistowerswatson.com or on 01737 227563.